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Join Us

Our team is what we value the most at Iterato. Come and join the passionate people who never stop innovating and are always seeking the best results.

IT Support Engineer

Responsibilities

  • Monitor systems and database activities
  • Deal with customer requests and inquiries
  • Track issue solving progress
  • Help customers via emails, chats or calls
  • Ensure excellent customer experience

Requirements

  • Education within IT area
  • Desire to improve in IT
  • Ability to present information clearly
  • Quick and analytical detail-oriented mindset
  • Desire to assist clients and colleagues in problem solving
  • Ability to work independently
  • English skills

Preferred

  • Experience within IT area (systems testing, support, etc. is a big plus)
  • Knowledge in MySQL, server monitoring, Jira

What we offer

  • Take care of your health and wellness not only by maintaining work-life balance but using the Health insurance package and Wellness budget on the Stebby platform
  • Want to work from the office or feel like working from home? Both options are possible in our hybrid setup
  • Are you dreaming of working a few months from sunny Tenerife? We heard that vitamin D is good for your mood. Enjoy it!
  • Professional development is important. Use a professional development budget and learning days for your growth!
  • Not feeling well? Take a sick leave day without a doctor’s note!
  • You know someone, who knows someone, who wants to work as a mid/senior developer? Great! Refer them and receive 1000 Eur worth Referral Bonus & your referred colleague will receive a sign-on bonus
  • Our favorite food on Fridays is free pizza covered by the company. We enjoy it with company news presented
  • Workation in Morocco, Summer/Winter parties, team building activities, or casual fancy brunches – we know how to spend a good time together
  • THE team <3 Where you can be yourself
  • Monthly salary range is 800- 1300 Eur net. The final offer will depend on the experience and competencies

If you are interested, please apply on our career page